Frequently Asked Questions

Here you can find some of the most frequently asked questions about Santa Claus Village in Rovaniemi.

You can meet Santa Claus at his village every day. You can meet him, for example, at Santa Claus Office. Santa Claus’s Office hours can be found here: https://santaclausoffice.com/opening-hours/

Rovaniemi local bus number 8 (Santa’s Express) runs between the Rovaniemi city centre and Santa Claus Village: timetable spring 2018  (25.3. – 3.6.2018)

A taxi ride from the centre to Santa Claus Village is about 8 km long. You can order a taxi here: http://www.rovaniemenaluetaksi.fi/en . Santa Claus Village also has a taxi rank.

Unfortunately, there are no direct bus connections between the Rovaniemi airport and Santa Claus Village. A taxi ride is about 4 km, and taxis within the Rovaniemi area can be ordered here: http://www.rovaniemenaluetaksi.fi/en

Santa Claus Village in Rovaniemi is not a single company, but over 40 firms working together in the Arctic Circle area. Therefore different companies have different opening hours: we recommend you check in the companies’ own websites their exact opening hours. It is worth mentioning that most of the companies have longer opening hours during the busy Christmas season between end of November and early January.

Santa Claus Village is not a single company, but over 40 companies working together in the area. Because of this, different companies have different opening hours, so you should always check the company’s own website for more information.

The opening ceremony the Christmas season is held every year at Santa Claus Village in the end of November. More info  HERE about 2018 Christmas Opening taking place on Saturday 17th November 2018. 

Santa Claus Village is located less than 5 km from the Rovaniemi International Airport. Because the distance is less than 5 km, you must get permission from Finnish air control authorities. For more information on flying drones in Finland, please visit: www.droneinfo.fi/en/no_drone_zones

So you are NOT allowed to fly a drone in Santa Claus Village without permission of the air control authorities.

You can buy the certificate for crossing the Arctic Circle for example from the Santa Claus Village Info Point. More info: https://santaclausvillage.info/services/other-services/arctic-circle-tourist-information/

Santa Claus Village is home to several companies that offer quality accommodation services. More information can be found HERE. You can also search for different accommodations from the Visit Rovaniemi website: www.visitrovaniemi.fi/stay/

The Arctic Circle stamp is most easily obtained from Santa Claus Main Post Office, located in the centre of Santa Claus Village. More info HERE.

Santa Claus Village lies across the Arctic Circle and is a great place to cross into the Arctic. Find out more about the Arctic Circle from Wikipedia:  https://en.wikipedia.org/wiki/Arctic_Circle

The best way to see reindeer at Santa Claus Village is at Santa Claus Reindeer Resort. For more information, opening hours, and services, please visit www.santaclausreindeer.fi.

There are also different companies, based in Santa Claus Village, that offer reindeer safaris. More information HERE.

The best way to see husky dogs at Santa Claus Village is at Arctic Circle Husky Park. For more information, opening hours, and services, please visit http://huskypark.fi/en/

There are also different companies, based in Santa Claus Village, that offer husky safaris through Lapland’s unique nature. More information HERE.

There are several nice restaurants for all tastes and all budgets Santa Claus Village area. More information HERE .

The area around Santa Claus Village offers a good setting for seeing the Northern Lights, because the Village is located on the Arctic Circle in Lapland. The season for Northern Lights happens between end of August and early April. Please keep in mind that the sky above the Arctic Circle does not get dark enough from mid-April to mid-August to see the Northern Lights.

It can be difficult to see the Northern Lights from the centre of the Santa Claus Village due to “light pollution”; however, if weather (no clouds) and solar conditions are favourable, you might see the Northern Lights in more remote places of the village.

In addition, many Santa Claus Village companies offer aurora safaris into Lapland’s beautiful wilderness, which further enhances your opportunities to see the Northern Lights. More information HERE.

Like any other tourist destination in Lapland, Santa Claus Village cannot guarantee that customers will see the Northern Lights.

There is no snow in summer in Santa Claus Village. Typically, there is no snow between mid-April and mid-November here at the Arctic Circle in Rovaniemi. Please keep in mind that every winter is different: sometimes the first permanent snow arrives as early as end of October and sometimes only in early December. Some years, winter ends in early April, while in others, it lasts until the end of April or early May.

The companies at Santa Claus Village cannot guarantee when permanent snow cover will come or how long the snowy winter lasts. It’s all up to nature. In summer, you can do nice summer activities in Santa Claus Village (unrelated to snow.)

Visit Rovaniemi, our local tourism office, is in charge of the press information concerning Rovaniemi and Santa Claus Village in particular. If you are looking for media information and media material (photos, etc.) about the Santa Claus Village and the Arctic Circle in Rovaniemi, please contact Visit Rovaniemi: http://www.visitrovaniemi.fi/media/

If you want to contact a specific company in Santa Claus Village, you can naturally contact them directly. You can find the contact info of the companies on this website and / or on the website of the company in question.